Error: Oops! There seems to be a problem with your network connection

This error message means that there is some kind of problem with the network connection or configuration between your device and the router/ISP. It may also indicate a poor connection between your device and the router/ISP.

• Make sure your device is connected to the internet.
• Try reinstalling the earn application.
• Try restarting your device.
• Try connecting your device to a router via an Ethernet cable.

If none of the above help, try disabling IPv6 support and changing DNS settings.

If the problem persists on your Windows device, try clearing the application data.